Return instructions
If you find that the product is not what you ordered, or is damaged or defective when you receive the product, you can return or exchange the product within seven days of receiving the product. Mingjingyuan will replace new products for you. Mingjingyuan will pay for the shipping cost of returning and resending the product.
The returned goods must maintain the integrity of all goods, gifts, accessories, packaging, and all accompanying documents or information, and should be returned together with the invoice.
If the product needs to be returned or exchanged due to personal reasons, such as personal reasons such as dislike of the style and color, discrepancy with the imagination, etc., you can also return and exchange the product within seven days after receiving the product, but the shipping fee for returning and resending the product needs to be paid. You pay for it yourself.
Before you need to return or exchange the goods for any reason, please send feedback to the customer service mailbox contact@luminancearts.com by E-mail about the condition of the goods and the reason for the return or exchange. The customer service staff will help you solve the problem and inform you of the return address by email.